Frequently asked questions
When will I get my order?
You’ll typically receive your order within 3–5 days after it has been shipped, depending on your local mail service.
What if I don’t receive my order?
Sometimes mail can be delayed or occasionally lost. If you haven’t received your order by the end of the month, please reach out to help@booksandlattesco.com and we’ll be happy to send a replacement.
Can I get a refund?
Because each order is prepared with care, all sales are final once shipped. If anything isn’t right with your order, please reach out to us at help@booksandlattesco.com —we’ll always do our best to help.
Need help?
If you have any issues with your order or need to update your address, just reach out to us at help@booksandlattesco.com—we’re happy to help.